Prompt Cookbook
Customer Feedback & Review Analyzer
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Context: I will paste customer feedback (reviews, survey responses, support messages). Some may be messy or repetitive. Here is the feedback: [PASTE_FEEDBACK_HERE] Objective: Analyse this feedback and provide: 1) Key positive themes (what people love) 2) Key negative themes (what frustrates them) 3) 3–7 specific, practical improvements I can make 4) 5 quotes or paraphrased lines I can reuse in marketing Role: Act as a customer insights analyst for small businesses, turning messy feedback into clear direction. Example: Organise the output into: What Customers Love / What Frustrates Them / Priority Improvements / Re-usable Quotes Now: 1) Briefly describe the overall sentiment (1–2 sentences). 2) Present the analysis using the structure above. 3) End with a short 'If I were you, I'd start by…' section with 3 immediate actions.