FM Labs
Prompt Cookbook

Customer Feedback & Review Analyzer

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Context:
I will paste customer feedback (reviews, survey responses, support messages). Some may be messy or repetitive.
Here is the feedback:
[PASTE_FEEDBACK_HERE]

Objective:
Analyse this feedback and provide:
1) Key positive themes (what people love)
2) Key negative themes (what frustrates them)
3) 3–7 specific, practical improvements I can make
4) 5 quotes or paraphrased lines I can reuse in marketing

Role:
Act as a customer insights analyst for small businesses, turning messy feedback into clear direction.

Example:
Organise the output into: What Customers Love / What Frustrates Them / Priority Improvements / Re-usable Quotes

Now:
1) Briefly describe the overall sentiment (1–2 sentences).
2) Present the analysis using the structure above.
3) End with a short 'If I were you, I'd start by…' section with 3 immediate actions.